Returns & Exchanges
At Framar, we want to ensure you are obsessed with your new hair tools. If you are not 100% satisfied with your purchase, you can return your items within 30 days of delivery for a full refund or exchange.
Initiate Your Return
Visit our online returns portal and enter your order number and zip code to start the process and select the items you wish to send back.
Pack Your Items
Ensure your items are in their original, unused condition and original packaging to qualify for a refund.
Print and Attach Label
Download and print the prepaid shipping label provided by our portal and securely tape it to the outside of your return package.
Drop Off and Track
Hand your package over to the designated carrier; once we receive and inspect your items, your refund will be processed within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing