Frequently Asked Questions
Everything you need to know about your favorite professional hair tools.
When will my order ship?
Most orders are processed within 1-2 business days. Once shipped, you will receive a confirmation email with a tracking number to monitor your delivery.
Do you offer international shipping?
Yes, Framar ships worldwide. Shipping costs and delivery times vary by country and are calculated at checkout.
What is your return policy?
We offer a 30-day return policy for unused and unopened products in their original packaging. Please contact our support team to initiate a return.
Are Framar foils recyclable?
Yes, our aluminum foils are 100% recyclable. We recommend checking with your local municipality for specific recycling guidelines in your area.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and shop-now-pay-later options like Afterpay.
How can I contact customer service?
You can reach our dedicated support team via the 'Contact Us' page on our website or by emailing [email protected].